Communications Officer

Job overview

The Communications Officer will support regional and national communications as part of the NIHR Research Delivery Network (RDN) Communications Team, which is dispersed across the 12 Regional RDNs (RRDNs) and the RDN Coordinating Centre (RDNCC). The Communications Officer will report to the Communications Manager and support the provision of a high quality, professional and proactive communications service to the RDN regionally and nationally.

The Communications Officer will seek to adopt and share the best practice approach to their work and support the RDN in achieving its objectives and ensuring it delivers the best communications service, including developing new channels and opportunities to reach colleagues and communities, where engagement and involvement is needed the most.

Main duties of the job

• Business Planning
• Information & Administration
• Operational Management
• Service Improvement & Development
• Performance Management
• Life Sciences Industry
• Financial Management Responsibilities
• Continuous Improvement
• Communication & Stakeholder Management (Nhs And Non-nhs)
• Ensuring Patient, Carer And Public Inform And Influence Delivery Of Rdn Strategy
• Corporate Governance

Detailed job description and main responsibilities

• Support the development, implementation and evaluation of communications projects, including events and campaigns across the full range of media and communication channels, ensuring that information is tailored appropriately for the targeted recipients
• Liaise with health and care staff, patients, service users, general public, commercial organisations, academia and other interested parties with a view to actively increasing the profile of the RDN regionally and nationally by developing strong partnerships and working relationships
• Identify, translate and disseminate complex messages about RDN services and NIHR activity into clear and compelling communications messages, demonstrating RDN’s impact for a range of stakeholders including patients, carers and the public
• Work with the Study Participation Inclusion and Stakeholder Engagement functions to maintain effective relationships with customers and stakeholders
• Support the Communications Manager in the development of policy in relation to communications activities
• Support the Communications Manager in the development and implementation of policies within their area of responsibility and input into the development of national policies and guidelines
• Support projects to launch new initiatives for dissemination of impact and for patient and public engagement and involvement
• Support the development of communications, marketing and media handling advice for managers, staff and committees