Clinical Team Support Administrator

Job overview

The Norfolk & Waveney Specialist Services Care Group are looking to recruit two friendly and experienced Clinical Support Team Administrators, with one to support the Under 18's Eating Disorder Service and the other to support the Perinatal Community Mental Health Team on a 12 month fixed term contract to cover maternity leave. This would suit somebody who is outgoing and confident, with the organisational skills to manage their own workload to support the needs of the service.

Duties will include:

Consultant support - including dictations, diary management and liaising with patients and their families plus external stakeholders.

Clinical Admin Support -  processing referrals, maintaining patient records, generating letters, taking and distributing minutes, monitoring  and completion of tasks in the team inbox.

There will also be an aspect of reception cover duties.

You will be joining a multi-disciplinary team of skilled professionals aided by a small group of dedicated administrators, in a positive and sociable working environment.

The role will come with opportunities to develop your learning and career prospects; please see “Working for your Organisation” for further information.

Main duties of the job

You will need to demonstrate exceptional interpersonal skills with a dedication to confidentiality and patient experience.

Customer service skills and full administration experience will be essential for this role. The post holder will also be expected to attend meetings as required, this includes the creation of agenda's, taking accurate notes and producing minutes to a high standard, this will include following up on any actions as necessary.

Please refer to Job Description for a detailed overview of the role.

A working knowledge of Microsoft Office packages, including Word, Excel and Outlook will be essential. Knowledge of the Trust system Lorenzo would be an advantage but is not essential as full training will be provided. Diary management and minute taking skills are also essential.

It is important to read through the Person Specification within the Job Description and provide evidence against all essential criteria when completing the application.

Detailed job description and main responsibilities

The role will focus on supporting the Consultants, the Clinical Team and Senior Management.

To provide the best service to our patients the ideal candidate will be able to work on their own initiative, to remain calm under pressure, and maintain a positive attitude.

Please find attached our Job Description and Person Specification for more detail on your Key Accountability, then if you feel you have what it takes to make a difference, click APPLY!

Previous applicants need not apply