Clinical Support Worker

Job overview

Are you passionate about a caring role? Are you looking for a specialist career pathway? Do you want to be involved in shaping a new community nursing model for the future? Then you may be the person we are looking for to be a part of our Community Eating Disorders team.

We are currently looking to recruit a keen, enthusiastic and highly motivated Clinical Support Worker to join our Norfolk Community Adult Eating Disorder service, based within the grounds of Meridian Business park, in the vibrant City of Norwich.

It is a very exciting time to join our service, with plans in place to develop our excellent staff team. As a key member of our team, you will play a vital role in our service for those suffering from eating disorders.

Main duties of the job

You will be required to work collaboratively and independently, with supervision within our service. Intensive Community Support is one of the pathways you will be involved in, visiting patients in their homes supporting them during meal / snack times as well as accompanying them on shopping trips and exposure to eating out. Training and supervision will be given. You will facilitate ‘well being’ calls to patients and will have a role in supporting our Occupational therapists.

There will be the opportunity to develop in your role, enabling you to practice a range of core mental health skills and a good knowledge of eating disorders. If you are looking for a new challenge, enjoy variety in your work and wish to be part of a team striving to make a difference for our community by supporting people with their mental wellbeing then we want to hear from you.

Please note for this role you will be required to travel independently around the county meeting strict time deadlines. You will need to hold a full UK driving licence* and have use of a vehicle. You cannot use public transport for this role as this is not a reliable form of transport and will not allow you to meet service needs. Please confirm in your application that you meet the specified criteria.

*DVLA have a number of reciprocal arrangements with overseas countries, for further information please visit the DVLA website

Detailed job description and main responsibilities

Please refer to the attached job description and person specification for full details of responsibilities.

To carry out tasks as directed by senior staff and the MDT with support and supervision.

To provide delivery of high-quality care and support to patients and their carers, using a person-centred approach in the promotion of their well-being and recovery.

To use an enabling approach to empower the service user in their own recovery.

To contribute to the planning, implementation and evaluation of therapeutic programme of care for patients. Including motivational work.

To report any changes in condition or general level of needs of service users.

To ensure high standard and accurate verbal/written communication about patient care with all team members.

To develop and maintain good relationships, communication and teamwork with all disciplines.

To participate in the Care Programme Approach.

To ensure that all duties are carried out to the highest possible standards in accordance with local and Trust policies and procedures.

To comply with local and Trust policies and procedures including attending mandatory training and refreshers.

To ensure all administrative duties are completed on a timely basis.