Clinical Support Worker - Outpatients

Job overview

Clinical Support Worker - Outpatients

Division: Planned Care

Care Group: Peri-operative & Critical Care

Band: 2

Salary: £22,383 per annum/pro rata

Interview Date: TBC

We are recruiting for a Clinical Support Worker who shares our ambition and vision to deliver the Best of Care by the Best People and has the drive to take us forward, by ensuring that the Trust continues to be the first choice for patients and our staff.

Main duties of the job

We are looking for an enthusiastic and energetic individual to join our busy Outpatients team. The role involves welcoming patients to the department and assisting the medical team with some clinical procedures.

The role will also require administrative and basic computer work on occasion.  The successful postholder will also be expected to assist with clinics at our Gravesend satellite unit (taxi transport is provided).

A willingness to learn new things is essential.  You will need to flexible in regard to shift patterns with some weekend and evening work will be required on occasion.

Our values are Bold, Every Person Counts, Sharing and Open and Together. It is important that you understand and to refer to our values when completing your application and always reflect our values throughout your employment with the Trust.

We are committed to endorsing diversity, multiculturalism, and inclusion; our policies / procedures ensure that all applicants are treated fairly at every stage of the recruitment process.

To contribute to our exciting future and become part of our team, apply today.

Detailed job description and main responsibilities

Undertake a range of delegated clinical care duties to deliver agreed plans of care under the supervision of trained staff

Provide excellent customer care skills to ensure patients come first

To ensure patients receive high quality clinical care and a good patient experience, having regard for their customs, religious beliefs and doctrines

Recognise and avoid situations that may be detrimental to the health and wellbeing of the individuals

To act as an advocate for patients within the department, to ensure a patient orientated approach to the delivery of care

Prepare medical records prior to patients attending their clinic appointments.