Clinical Care Navigator No Wrong Door

Job overview

Across Hampshire and Isle of Wight (HIOW) we have launched our plan to transform experiences in adult mental health in a programme called 'No Wrong Door'. This is a new and innovative service led by the local NHS, councils, Public Health, GPs, voluntary and community partners and people with lived experience of mental illness.

1.Ensure that at the start of a person's recovery, wherever and however a person accesses care they are met with compassion, understanding, and supported with both their physical and mental wellbeing.

2.Build teams around communities that are close to people's homes, by working with our partners including the voluntary sector, making sure people's recovery is close to their personal support networks.

3.Provide people who are working across these physical and mental health services with the right support and training, making sure we have creative career options across the area.

Working across several PCN's you will play a highly supportive role in joining both clinical and non-clinical pathways for patients. You will work to identify where peoples needs can best be met, assist the multi disciplinary team in navigating the patient pathways and being a source of contact and liaison for the various services.

If you would like to know more then please contact: Meyrick Grundy Primary Care Mental Health Manager: 07747473604 or Emma Dunbar Deputy Operations Manager

Main duties of the job

To work across a range of clinical and non-clinical services to support the delivery of transforming mental health care.

To support the planning, co-ordination and transfer of service users across the care pathways.

To support clinicians to identify care needs

To support the services in assisting patients through the clinical and non-clinical pathways.

To assist and identify areas where barriers to health and social care exist and be part of the team working to resolve this.

To work in a manner which is helpful to the service user, based on principles of recovery, personalisation and choice.

To develop the role of Care Navigator in order to embed the No Wrong Door approach within the system.

To work with stakeholders and care teams to enable access to relevant interventions / support and self-management as part of the Care Navigator role.

Job responsibilities

Further information about the Trust and this role can be found on the Job Description and Person Specification document attached.

We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process.

Further information about the Trust and this role can be found on the Job Description and Person Specification document attached.

We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process.