Clinical Admin Support Officer

Job overview

An exciting opportunity has arisen for a Clinical Admin Support Officer to join the Orthopaedic Clinical Admin team at Frimley Park Hospital.

Accuracy and attention to detail are a must. Applicants should enjoy working in a busy environment and you will need to be organised, enthusiastic and dedicated with excellent interpersonal and time management skills.

The position will offer the chance to work with Orthopaedic Consultants and their clinical team. The role is ideally suited to candidates with administrative experience with a positive approach to change.

If you enjoy a complex and varied workload this could be the post for you.

Main duties of the job

• To provide an administrative service to the Department. • To plan and organise own work schedule with the use of appropriate planning aids, demonstrating good time management and ensure anticipated difficulties in meeting deadlines are promptly reported. • Deal with Consultants requests for actioning urgent correspondence, medico-legal reports and any other appropriate adhoc correspondence requested in line with the Trusts policies and procedures. • To obtain and organise information in support of own work activities, maintain confidentiality in accordance with organisation procedures. • Answer queries from colleagues, GP’s and patients in a timely and professional manner. • To ensure that secure systems are in place for the storage of all resources including computerised information. • Scanning and uploading relevant patient medical documents into the Trust’s Electronic Patient Record system. • Scanning and uploading relevant patient medical documents into the Trust's Electronic Patient Record system.  • To assist clinicians with sending letters using Epic where incomplete patient information e.g. address or where attachments need to be included. • To ensure all phone calls are dealt with in a professional and timely manner • To operate the various EPIC and other IT systems to fulfil the role/department requirement • To assist with administrative tasks related to our virtual fracture clinic

Detailed job description and main responsibilities

For a comprehensive list of all duties and tasks associated with this role, please refer to the job description/person specification attached.