Clinical Admin Officer

Job overview

We are looking for a  Clinical Admin Officer to join the Paediatrics team based at Wexham Park Hospital.

The position will offer the chance to work with  consultants and their teams, the role is ideally suited to candidates with administration experience with a positive approach to change.  If you enjoy a complex and varied workload and have excellent interpersonal skills, this could be the post for you.

Main duties of the job

• To provide an administrative service to the Department
• To plan and organise own work schedule with the use of appropriate planning aids, demonstrating good time management and ensure anticipated difficulties in meeting deadlines are promptly reported.
• Deal with Consultants requests for actioning urgent correspondence, medico-legal reports and any other appropriate adhoc correspondence requested in line with the Trusts policies and procedures
• To obtain and organise information in support of own work activities, maintain confidentiality in accordance with organisation procedures.
• Answer queries from colleagues, GP’s and patients in a timely and professional manner.
• To ensure that secure systems are in place for the storage of all resources including computerised information.
• Scanning and uploading relevant patient medical documents into the Trust’s Electronic Patient Record system.
• To assist clinicians with sending letters using Epic where incomplete patient information e.g. address or where attachments need to be included.
• To ensure all phone calls are dealt with in a professional and timely manner adhering to the local targets set by the department and Trust
• To operate the various IT systems used to fulfil the role/department requirements.

Detailed job description and main responsibilities

For a full list of responsibilities and tasks associated with this role, please refer to the job description/person specification attached to this vacancy.