Clerk/Typist (XN02)

Job overview

We have a fantastic opportunity for potential candidates to join our Surgical Oncology team as a Clerk/Typist, you will work closely with the medical secretaries to ensure all typing targets are met. Whilst also been responsible for other admin duties such as opening and scanning the post/referrals. This is an opportunity to work in a close team

Expected Shortlisting Date:

29/10/2024

Planned Interview Date:

05/11/2024

Main duties of the job

The successful candidate will be able to demonstrate excellent interpersonal and communication skills with the ability to forge and maintain relationships. The ability to manage a busy workload. They will be able to demonstrate fantastic typing and administration skills. You will be able to demonstrate a good telephone manner, whilst being able to deal with challenging queries.

Job responsibilities

1. JOB DETAILS

Job Title: Clerk/ Typist

Reports to: APSC

Band: Band 2

Department: Surgical Oncology

Location : St Jamess Hospital

AfC Job No:

2. JOB PURPOSE/SUMMARY

The post holder will work closely with the consultant body within a supportive and encouraging environment within the Breast and Endocrine team. General duties will include the typing of correspondence, clinic letters, and discharge summaries, dealing with telephone enquiries and supporting the various referrals to treatment targets.

RSA II in audio typing or equivalent experience is a desired requirement to undertake this varied and interesting role, along with a good standard of English. We offer support through a structured period of induction, and opportunities for professional development in a supportive environment.

3. ORGANISATIONAL CHART

Business Manager

Patient Services Co-Ordinator

Assistant Patient Services Co-Ordinator

Clerk/typist

4. PRINCIPAL DUTIES & AREAS OF RESPONSIBILITY

Typing of medical reports/patient details onto a computerised system.

Booking out and despatch of reports and films.

Dealing with correspondence, incoming and outgoing, that any senior member of the department may require.

Dealing with telephone enquiries from hospital staff, outside agencies and patients.

General clerical duties which include filing, photocopying and faxing.

Arranging ambulance transport, portering services or nurse escorts for patients.

Provide cover in reception eg act as reception clerk, dealing with queries from patients, medical staff and outside agencies, including telephone enquiries.

Other duties

To liaise with colleagues and other disciplines as necessary.

To maintain knowledge of office equipment based in the Department.

To participate in the appraisal process as outlined by Trust policies and procedures.

To take on additional and changing duties commensurate with the grade as defined by the Office/Administration Manager in response to demands made upon the Department.

5. THE LEEDS WAY VALUES

Our values are part of what make us different from other trusts, so we see this as a strength, as well as a responsibility. They have been developed by our staff and set out what they see as important to how we work. Our five values are:

Patient-centred

Collaborative

Fair

Accountable

Empowered

All our actions and endeavours will be guided and evaluated through these values

Additionally, the following are core values which relate specifically to this post:

Be of a mature, pleasant and friendly nature. A sense of humour is advantageous.

Have a flexible approach to their work.

Be committed and focused to provide a quality service that meets the needs of patients, staff and other health professionals.

Be able to communicate at all levels with a professional manner, showing politeness and empathy towards patients and their families.

1. JOB DETAILS

Job Title: Clerk/ Typist

Reports to: APSC

Band: Band 2

Department: Surgical Oncology

Location : St Jamess Hospital

AfC Job No:

2. JOB PURPOSE/SUMMARY

The post holder will work closely with the consultant body within a supportive and encouraging environment within the Breast and Endocrine team. General duties will include the typing of correspondence, clinic letters, and discharge summaries, dealing with telephone enquiries and supporting the various referrals to treatment targets.

RSA II in audio typing or equivalent experience is a desired requirement to undertake this varied and interesting role, along with a good standard of English. We offer support through a structured period of induction, and opportunities for professional development in a supportive environment.

3. ORGANISATIONAL CHART

Business Manager

Patient Services Co-Ordinator

Assistant Patient Services Co-Ordinator

Clerk/typist

4. PRINCIPAL DUTIES & AREAS OF RESPONSIBILITY

Typing of medical reports/patient details onto a computerised system.

Booking out and despatch of reports and films.

Dealing with correspondence, incoming and outgoing, that any senior member of the department may require.

Dealing with telephone enquiries from hospital staff, outside agencies and patients.

General clerical duties which include filing, photocopying and faxing.

Arranging ambulance transport, portering services or nurse escorts for patients.

Provide cover in reception eg act as reception clerk, dealing with queries from patients, medical staff and outside agencies, including telephone enquiries.

Other duties

To liaise with colleagues and other disciplines as necessary.

To maintain knowledge of office equipment based in the Department.

To participate in the appraisal process as outlined by Trust policies and procedures.

To take on additional and changing duties commensurate with the grade as defined by the Office/Administration Manager in response to demands made upon the Department.

5. THE LEEDS WAY VALUES

Our values are part of what make us different from other trusts, so we see this as a strength, as well as a responsibility. They have been developed by our staff and set out what they see as important to how we work. Our five values are:

Patient-centred

Collaborative

Fair

Accountable

Empowered

All our actions and endeavours will be guided and evaluated through these values

Additionally, the following are core values which relate specifically to this post:

Be of a mature, pleasant and friendly nature. A sense of humour is advantageous.

Have a flexible approach to their work.

Be committed and focused to provide a quality service that meets the needs of patients, staff and other health professionals.

Be able to communicate at all levels with a professional manner, showing politeness and empathy towards patients and their families.