Clerical Officer/Receptionist/Ward Clerk

Job overview

Northumbria Healthcare NHS Foundation Trust are seeking to recruit a, Clerical Officer/Receptionist/Ward Clerk to join a busy Child Health Team at North Tyneside/Wansbeck General Hospital.

Please note we reserve the right to close this vacancy prior to the closing date once the required number of suitable applications have been received.

PREVIOUS APPLICANTS NEED NOT APPLY.

Main duties of the job

This is a busy role, involving a wide variety of tasks including admin duties, dealing with emails and looking after inboxes, audio typing, meeting and greeting patients and relatives on arrival to the hospital, answering telephone enquiries, PAS data entry and scanning documents.

Detailed job description and main responsibilities

To provide an efficient overall admin service to unit staff, visitors and patients for Child Health.

To provide a reception service, when required to act as first point of contact on the telephone or face to face, for patients, visitors and other healthcare professionals.

To facilitate good communication with other wards and departments involved in patient care or ward/departmental functioning.