Clerical Officer

Job overview

Applications are invited from candidates who are suitably qualified in clerical work to join our busy secretarial team within the Urology Department at North Tyneside General Hospital.

The successful candidate will work with the secretaries in the department to provide a comprehensive clerical and secretarial service to the team of Consultants and Specialist Nurses within Surgery.  You will be required to transcribe clinical documentation using the Trusts’ digital dictation system.  You may also be required to act up to be a Team Secretary for short periods of leave once settled into the role.

The post holder must be able to use their own initiative, work under pressure, keep to strict deadlines and have excellent organizational, interpersonal and communication skills. It would be an advantage if you possess OCR / RSA III typewriting, word processing or equivalent experience, and knowledge of IT packages and their applications.

Please note we reserve the right to close this vacancy prior to the closing date once the required number of suitable applications have been received

Main duties of the job

The successful candidate will support the urology admin teams within Surgery. You will use the trusts Patient Administration System (PAS) which is required to transcribe clinical documentation using the Trusts’ digital dictation system.  You may also be required to act up to be a Team Secretary for short periods of leave.

The post holder must be able to assist in the general efficient running of sub-speciality offices including typing/G2 transcription, filing, retrieval and storage of patient records, handling post and dealing with telephone enquiries.

Detailed job description and main responsibilities

• Work as support to all sub-speciality secretarial teams providing general office duties supporting the clinical care of patient.  • Reports to Lead Secretary.  • Deputises for Band 3 during leave absences.  • Transcription of clinical & non-clinical documents  • Office support:  • reception/telephone enquiries, collecting & opening post, filing, photocopying, messenger, faxing  • PAS Case Note Manager  • PAS data input for admissions/transfers/discharges/OP clinics  • Provides holiday/sickness cover for clerical posts (including ward clerks) within the business unit  • Maintains stationery cupboard