Children's Therapy Services Administration Co-ordinator

Job overview

To provide a comprehensive administrative role to support the Children’s Therapy services (Speech and Language Therapy, Occupational Therapy and Physiotherapy) including the monitoring and coordination of waiting lists; clinic maintenance; processing of new referrals; production of outgoing reports and letters; dealing with patient queries / concerns and working closely with internal stakeholders such as the Operations Manager, Children's Services Manager and the clinical team leads for Therapy services.

Please note this vacancy may close early if a high volume of applications is received, we advise you submit your application early to avoid disappointment.

Main duties of the job

-To provide a comprehensive, effective, streamlined and high-quality clerical/ administrative support service to the Children’s Therapy Service, its patients and service users.

-Monitoring and validating waiting lists and other reports related to caseloads and referrals.

-Providing analysis of areas of concern.

-To support the development and redesign of administrative processes.

-Monitoring and management of the admin teams demand and capacity.

-Engage in the introduction of new technology and new working practices and train staff (admin and clinical), to ensure the smooth running of the team/services.

Detailed job description and main responsibilities

Please see the Job Description and Person Specification attached for further information on the role.