Cancer Support Worker

Job overview

Cancer Support Workers (CSW) operate as part of the cancer care team to improve care for people who have a suspected or confirmed cancer diagnosis.

The CSW will work under the direct supervision of the Dermatology nursing team at MCHFT.

Main duties of the job

The Post holder will be responsible for the check of Rapid Access referrals ensuring that all relevant information is present and ensuring the patient is on the most appropriate pathway. You will liaise with the GP practices and any other services to ensure that all relevant information is collated.

You will be required to work across a range of IT systems to coordinate the booking of patient appointments.

You will work both directly and indirectly with patients and their carers to assist in coordinating the care of patients through their hospital care journey, providing the patient with the relevant information and coordinate any test preparations that need to be sent or collected by the patient.

The post will require the coordination of appropriate services to maximise the delivery of streamlined diagnostic pathways, thereby improving quality of care and experience for patients and their carers, and diagnosing cancer earlier.

Detailed job description and main responsibilities

It is expected that the post holder can work autonomously, using their own initiative and within a specialised team.

The post holder is expected to be a highly experienced within the hospital setting with knowledge and evidence of specialised terminology, educated to a level required to perform the role or equivalent experience.

The post holder will actively support and contribute to the requirements of the service and ensure compliance with performance targets and quality standards required at a local and national level.