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Business Support Assistant

Southern Health NHS Foundation Trust
This job is closed to applications

Location
Salary
£22,383 to £22,383
Profession
Administrative and IT
Grade
Band 2
Deadline
28 Oct 2024
Contract Type
Permanent
Posted Date
14 Oct 2024

Job overview

We are recruiting for a Business Support Assistant to work as an integrated member of the Community Division providing comprehensive, professional, confidential, efficient, and effective administrative support to the team, including advice and support to patients / relatives and visitors.

To work with Locality Services to provide proactive administrative support to the team, assisting in the day-to-day operational work of the team. This will involve liaising with members of the team, service leads and members of community staff across the division as well as localities, the organisation, external organisations, and members of the public.

Provide efficient administrative, reception and clerical support to the team.

This is a full time position, but part time applicants may be considered. Please ensure you include your preferred number of hours in your application. Due to the nature of the services we support, working hours are currently fixed at either 08:00 to 16:00 or 08:30 to 16:30 and may include weekend working. Staff are required to work across 3 localities, as needed

Please note that the vacancy may close early if we receive sufficient applications.

Main duties of the job

To deal with a wide range of administrative tasks to include arranging appointments, filing and supporting the administrative team in the general day to day running of the office

Provide effective and efficient clerical and office support to the team as required.

Carry out all administrative and clerical duties and any associated initiatives, efficiently and to a high standard.

Keep accurate and clear records on all systems used by the service for both clients and staff.

To prioritise workload to meet demands of service as agreed with Lead Administrator/Team leader.

Organise meetings across health and social care system, using Outlook and make travel arrangements for staff as required (where relevant)

Photocopying, scanning, or filing as required.

Answering the telephone and dealing with enquires on behalf of the team and resolve any services enquires.

Maintenance of files, records, databases, reports, spreadsheets, website content and correspondence using Microsoft Office packages including Word, Excel and PowerPoint or bespoke software/databases.

Provision of general housekeeping duties such as reporting faults with office equipment and/or chasing up departments as necessary.

Undertake any duties commensurate with the post.

To collect updates from appropriate service areas and support the service to produce regular performance and activity statistical data.

Always ensure suitable communications and behaviour, in line with the Trust visions and values statement.

Job responsibilities

Further information about the Trust and this role can be found on the Job Description and Person Specification document attached.

We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process.

Further information about the Trust and this role can be found on the Job Description and Person Specification document attached.

We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process.