Bariatric Receptionist / Clerical Officer

Job overview

If you have highly efficient reception and clerical skills, an opportunity has arisen for a Support Secretary within the Bariatric Surgical Service.  This varied role provides support to the Specialty Coordinators and multi-disciplinary clinical team.

We are looking for an individual who has the ability to communicate effectively with colleagues, patients and the clinical staff.

Previous reception/clerical experience and typing skills are essential.  Knowledge of the hospital environment and medical terminology are desirable.

Our ideal candidate will be flexible and adaptable and willing to work as part of our busy but supportive team.

If you think you have the qualities to fill this post then please apply.

Training and support will be given to the successful candidate.

Working hours are Monday to Friday, 08:00-16:00

For further details/informal visits contact:

Donna Condron Bariatric Coordinator

[email protected]

Main duties of the job

To work as part of the administrative team to provide reception/clerical support for the Bariatric Service.

Your role will involve working for a busy team supporting the Bariatric Surgery Service (surgical weight loss service) at St Richards hospital, Chichester.  It is a wide and varied role with tasks including liaising with patients, GP practices and consultants, typing letters, answering the phone, making appointments and many other duties.  If you are someone who enjoys being a team player, this post offers variety and the opportunity to play a key role in supporting the team with the efficient running of the Bariatric Service.

Detailed job description and main responsibilities

You will be working within the bariatric admin team which comprises of a bariatric co-ordinators, 2 medical secretaries and 2 support secretaries  who provide support to a clinical team of 5 consultant surgeons, 1 consultant physician, 1 bariatric fellow, 1 surgical care practitioner, 2 specialist nurses and 4 specialist dietitians.  The team are based in an office within the main clinical area for the Bariatric Service, which enables good communication and working relationships with the clinical team.  Although a busy office environment, it is considered an inclusive, open and friendly environment to those who visit us, with the team being supportive of each another during times of pressure.  As a team we take pride in the roles we play to ensure the smooth and efficient running of the service with an emphasis on patient care.  This post would be well suited to someone who enjoys being a team player.

To provide reception duties for our daily clinics, deal with general enquiries from patients, GP’s, other hospitals and other departments within the Trust in an appropriate and sensitive manner as efficiently as possible either in person, over the telephone or in writing, as well as general clerical admin duties.  Make amendments to patient details on PAS as required, in line with Trust policy.  Processing of clinic outcomes, ensuring follow-up appointments are scheduled for those unable to be booked at the time of the clinic. Ability to use bespoke and appropriate MS office applications. To use and obtain information from the Patient Administration System (PAS). Email patients, GPs, staff and other departments within the hospital.