Band 6 Pathology IT, Application and Technical Support Officer

Job summary

University Hospitals Birmingham NHS Foundation Trust is one of the largest teaching hospital trusts in England, serving a regional, national, and international population. The Trust has Pathology Laboratories located at Queen Elizabeth, Heartlands, Good Hope and Solihull Hospital sites. The STP plan for Birmingham and Solihull will result in a major reorganization of Pathology services provided across Birmingham and Pathology IT systems will play a critical role in delivering an efficient Pathology service.

The Pathology Service has several fixed term and permanent vacancies for Band 6 Pathology IT Support Officer. We are looking for motivated and flexible individuals who have knowledge and experience of working in a Pathology environment and have extensive knowledge of Pathology IT systems. The successful candidates will be responsible for maintaining, troubleshooting and developing Pathology IT systems.

The candidates will be located at either Queen Elizabeth Hospital or Heartlands Hospital site but will be expected to travel and work across sites when required. The working hours will be 9am - 5pm Monday to Friday.

Main duties of the job

The suitable candidates will work closely with Pathology IT Management, system suppliers, the Laboratory Management Team and Trust ICT Department. You will be expected to provide application and hardware support for a variety of pathology systems across Chemistry, Haematology, Immunology, Microbiology, Blood Transfusion and Cellular Pathology Departments. In addition, you will assist in the rollout of electronic ordering to GP users and within the Trust.

Currently, the Pathology Department is in the process of building and developing a new laboratory Information Management system. The successful candidates will be involved in the development and implementation of the new system due to go live in 2025/26.

Job responsibilities

We are recognised as one of the leading NHS Foundation Trusts in the UK. Our vision is to Build Healthier Lives, and we recognise that we need incredible staff to do this.

Our commitment to our staff is to create the best place for them to work, and we are dedicated to:

Investing in the health and wellbeing of our staff, including a commitment of offering flexible working where we can;Offer our staff a wide variety of training and development opportunities, to support their personal and career development objectives.

UHB is committed to ensuring that our staff are treated fairly and feel that they belong, by creating a kind and inclusive environment. This is about equity of opportunity; removing all barriers, including discrimination and ensuring each individual member of staff reach their true potential, achieve their ambitions and thrive in their work. This is more than words. We are taking action. Our commitment to an inclusive culture is embedded at all levels of the organisation where every voice is heard, driven by our diverse and active staff networks, and at Board level by the Fairness Taskforce led by our CEO. We nurture a culture which empowers staff to challenge discriminatory behaviours and to enable people to bring their 'whole self' to a kinder, more connected and bold place to work.

University Hospitals Birmingham is a Smoke-Free premises hospital.