Band 4 Radiotherapy Patient Management Co-ordinator

Job overview

Exciting Opportunity – Part-time Band 4 Patient Management Officer

An attractive opportunity has arisen to join our dedicated Radiotherapy team at BHRUT NHS Trust as a Band 4 Patient Management Officer.

We are a department committed to innovation and continuous improvement, placing patients at the heart of everything we do. We're now looking for a motivated, enthusiastic individual to become a valued part of our friendly and supportive team.

What we're looking for: •    A natural team player who builds strong working relationships •    A flexible and positive attitude towards change •    Ability to remain calm and methodical under pressure •    Excellent communication skills with both patients and colleagues •    Solid knowledge of Microsoft Office applications .   Our department serves patients from across East London and Essex, offering a varied and dynamic work environment.

Location & Transport: The hospital is conveniently located just a 15-minute walk from the nearest train station. Alternatively, there are frequent bus services that stop right outside the main entrance.

Main duties of the job

To provide Administration and Clerical support to patients receiving Radiotherapy treatment

To co-ordinate the day to day administrative and clerical services within the above specialist area, ensuring that all patients are processed through the booking systems procedures

To support, administratively, the medical, radiography and medical physics staff within the radiotherapy department.

To gain sufficient knowledge of anatomy and medical terminology to be able to carry out duties efficiently, especially in respect to treatment and patient prioritisation.  Training will be provided as necessary.

To liaise with patients, Clinicians, Service Managers, Radiographers, Mould Room Technologists, Physicists, Ward staff, Cancer Trackers and other administrative staff in respect of waiting times, date and time of planning and treatment sessions and special preparation required  •    To maintain the Waiting Times Targets for 1st modality patients •    To maintain the collection of Booking Office statistics as required. •    Systems an equipment include PAS, ARIA, Somerset, Qpulse Cyberlab etc

Detailed job description and main responsibilities

For further information on this role, please see the attached detailed Job Description and Person Specification.

The person specification listed below is not the full specification requirements for the role.  Please ensure you review the full specification on the job description prior to submitting your application.

Applicants are advised to read all the information on the advert and the supporting information before completing and submitting an application. As you complete your application please ensure you clearly demonstrate how you meet the criteria in the person specification for this post by adequately completing the supporting information section of the application form.

All new staff appointed at the Trust are subject to a probationary period.

Applications should be made online, however, queries regarding the application process, assistance with completion of the application form or if you require any adjustments (for applicants with a disability) please contact  Nichola Ceesay, Recruitment Advisor, on 01708 435000 ext. 4176. Further details regarding the post may be obtained by contacting the manager as per the contact details above.