Band 4 Emergency Department Care Navigator

Job overview

Main duties of the job

We are looking for a determined, proactive and hardworking individual looking to take on this exciting and challenging role within the Emergency Department here at Queens Hospital / King George Hospital. Working alongside a variety of clinical and non-clinical staff your role will be to support the many patients that attend the Emergency department and helping direct their care to appropriate departments and external healthcare providers such as GP’s.

This role will provide you with the opportunity to understand the challenges and pressures faced within Emergency care but also the chance to help make positive strides in improving patient experience and enabling our clinical staff to focus on patients that require urgent emergency care. The role of ED Care Navigator is fairly new to the department, and it is a wonderful opportunity for applicants to show a variety of skills and attributes to help improve the care delivered to those patients who attend the Emergency Service.

Detailed job description and main responsibilities

For further information on this role, please see the attached detailed Job Description and Person Specification.

The person specification listed below is not the full specification requirements for the role.  Please ensure you review the full specification on the job description prior to submitting your application.

Applicants are advised to read all the information on the advert and the supporting information before completing and submitting an application. As you complete your application please ensure you clearly demonstrate how you meet the criteria in the person specification for this post by adequately completing the supporting information section of the application form.

All new staff appointed at the Trust are subject to a probationary period.

Applications should be made online, however, queries regarding the application process, assistance with completion of the application form or if you require any adjustments (for applicants with a disability) please contact  Paul Awosika, Recruitment Advisor, on 01708 435000 ext. 5934. Further details regarding the post may be obtained by contacting the manager as per the contact details above.