Band 3 Business Assistant- CAMHS

Job summary

Are you a motivated, empathetic, and detail-oriented professional? CAMHS is seeking passionate Business Assistants to join our dedicated team at the Valentine Centre. If you're eager to contribute to a supportive environment and thrive in a fast-paced setting, this could be the perfect opportunity for you!

We have full-time positions (37.5 hours per week), Monday to Friday available.

As a Business Assistant, you will play a vital role in supporting young people, families, and the clinical teams by handling telephone inquiries, booking appointments, assisting with clinical documentation, and using SystmOne to complete essential tasks.

In this role, your key responsibilities will include:

• Managing telephone, email, and task queries in a professional and efficient manner.
• Booking appointments and meetings for young people and families. Assisting the clinical team with day-to-day administrative tasks.
• Formatting clinical documentation to ensure it meets required standards.
• Providing essential support to both the clinical and admin teams to ensure smooth operations.

To succeed in this role, you'll need excellent communication skills, a professional attitude, and the ability to manage a busy workload while remaining compassionate and efficient.

If you're ready to join a team that values care, precision, and positivity, we want to hear from you! Apply now and make a difference.

Contact Details: [Rosalyn Overton], [rosalyn.overton@nhs.net], [07920835421]

Main duties of the job

• Book and Arrange Appointments & Meetings:Coordinate and schedule appointments for young people and families, as well as arrange meetings for the clinical and admin teams.
• Assist with Clinical Documentation: Format and prepare clinical documents to ensure they meet necessary standards and requirements.
• Support the Clinical Team: Provide administrative assistance to clinical teams by completing tasks on SystmOne and assisting with other relevant duties.
• Maintain Effective Communication: Act as a liaison between families, young people, and the clinical/admin teams, ensuring all parties are kept informed and supported.
• Ensure Smooth Office Operations: Provide general administrative support, contributing to the overall efficiency of the office and service delivery.
• Uphold Professionalism: Demonstrate a high standard of professionalism and confidentiality while interacting with patients, families, and team members.

Job responsibilities

We may close the advert early, if we receive a sufficient number of applicants, so please apply as soon as possible. About Us Leicestershire Partnership NHS Trust (LPT) provides a range of community health, mental health and learning disability services for people of all ages. Delivered through over 100 settings from inpatient wards to out in the community, our 6,500 staff serve over 1 million people living in Leicester, Leicestershire and Rutland. We aim to develop a workforce that reflects our community. We actively implement equal opportunities in employment and service delivery and seek people who share our commitment. We strongly encourage applications from all sections of the community, particularly from underrepresented groups. Details of our benefits, leadership behaviours and other important information can be found in the Information for Applicants, please view the supporting documents. We will consider requests to work alternative hours or varied working patterns in line with our flexible working policy. For all substantive roles, new staff (excluding medical staff) are appointed subject to a 6-month probationary period (see Probation Policy). All jobs will require permission to work in the UK. For all jobs the cost of any DBS disclosure required will be met by the individual. This will be deducted from salary once started. Applicants at risk within the local NHS who meet essential criteria will have preference for interview.