Administrator

Job overview

The Children’s, Young People and Families Administration Hub are recruiting a full time (37.5 hours) member of staff based at the Darwin Centre for Young People.  Are you an enthusiastic and caring administrator, eager to join an admin team in supporting a Modern Matron and clinical team for the Tier 4 and Specialist Services. based in Fulbourn, Cambridge?

The ideal candidate will have a strong team work ethic, sense of accountability, friendly, positive, professional outlook, accompanied by an ability to work under pressure at times and have a proven administrative background.

In return we will provide the necessary support to ensure your development within your role. We are keen to support and develop our staff through a clear career pathway and encourage promotional opportunities within the Trust.

If you are looking for a new challenge, enjoy variety in your work and wish to be part of a well-established and successful team striving to make a difference, then we want to hear from you.

Main duties of the job

The post holder will provide a comprehensive administrative service to the Tier 4 Children, Young People and Families’ Inpatient Wards. You will be required to provide cover across the inpatient units.

Detailed job description and main responsibilities

Please refer to the attached job description and person specification for full details of responsibilities.

• Word processing of all forms of correspondence, reports and summaries that are required by the team.
• Undertake diary management for clinicians and/or managers, as required.
• Organise team/ward meetings, take, transcribe, and distribute minutes accordingly.
• Organise clinics and associated appointments for clinics, using appropriate brought forward systems to manage work.
• Provide operational support to colleagues, and supervision of Band 2 administration staff within the team, if required, as directed by Line Manager.
• Deal with staff and service user requests that may be part of a cash office functions as and when required, and in accordance with Trust procedures.
• Inputting and updating service user information and service user/team activity on computerised information systems, creating service user notes where necessary and according to policy.
• Maintain filing in both paper and electronic records, ensuring that it is kept up to date at all times.  In accordance with Trust procedures, track and receive notes in a timely manner.
• Ensure good customer service by providing a professional and effective telephone service, taking accurate messages, and providing information and signposting as requested and appropriate.
• Undertake training of new staff as directed by Line Manager and/or other managers.
• Provide cover as directed by Line Manager for other members of the admin team in their absence and assist with their workloads as necessary and undertake such other duties as may be reasonably required commensurate with the grade of the post.
• Support Bed Finding process, with checking inbox and sending F1 forms to referrals unit.