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An exciting opportunity has arisen within Lincolnshire Partnership NHS Foundation Trust for an administrator to join the Individual Placement and Support (IPS) Employment Team, who support service users in the community with their employment goals.
You will provide admin support to the IPS Team members - please see job description for more information.
The post holder will support the team mainly in defined localities within Lincolnshire but cover for other geographical areas covered by the Trust may be required if the need arises.
To provide a comprehensive, efficient and effective administrative and secretarial support to the team. To provide a high quality and responsive liaison service to other managers, agencies and professionals within or associated.
Expected duties would include but not be limited to:
Dealing with incoming mail, the provision of minute taking, appointment diaries
To respond to queries and incoming calls on a daily basis
To ensure patient and staff confidentiality is maintained at all times adhering to Trust and national policy
To manage own workload, seeking advice when required, performing routine office procedures including typing of reports, letters and other documents, opening and distributing correspondence, dealing with outgoing post, photocopying, filing in accordance with current trust procedures
To provide a typing support to the team including reports, letters, minutes
To have a thorough working knowledge of electronic systems including e mail, SHARON, RIO
To maintain healthcare records within the area of responsibility including the accurate scanning of documents and compilation of records for new patients, in accordance with the Trust Records Management Policy
To recognise the need for flexibility and be willing to undertake extra duties as and when required
If you like what you've read so far and would like more information on the duties and responsibilities of this role, please click onto the attached Job Description and Person Specification. Duties will include but not limited to:-
Gathering appropriate information from a variety of sources to input accurately onto a database.
Production of basic reports including graph and tables as directed. Communicating sensitively with anyone contacting the department maintaining strict standards of confidentiality
General administration duties including: answering phone, taking messages, dealing with enquiries, dealing with mail, photocopying, and assisting with the effective dissemination of information as appropriate. Typing and producing letters and e-mails to an accepted standard of quality and accuracy as required and minute taking within weekly IPS team meetings and other meetings are required.
Assist in scheduling and cancelling of appointments and diary management as appropriate using Microsoft calendar.
Assist in the stock control and electronic ordering of all office equipment and stationery; and the subsequent electronic receipting of all received supplies.
Record all data using the appropriate information system or manually where this is required including data entry, word processing, scanning of documents for e-noting and storage.
Comply with and carry out safe practice in accordance with Trust policies and procedures, appropriate Codes of Conduct, the Mental Health Act (1983) and other relevant national and local guidance.
Filing, including use of Share Point system for storing, retrieving and filing information.
Supporting the Trust’s vision to become paperless and encourage Manager to do the same.
Update and maintain IPS boards within CMHTs through the production of up-to-date job outcome information, information on job vacancies, and data collated from expressions of satisfaction and family and friends surveys.
Assist in the booking of training for Employment Specialists within the IPS team
Assist with inputting staff sickness into team roster.