Administrator- Respiratory Services

Job overview

A fantastic opportunity has arisen to join our well-established, innovative, and dynamic Respiratory Service. We are expanding our successful team to provide support to respiratory patients in the community and hospital.

We are looking for a diligent and organised Band 3 Administrator who will work alongside colleagues to support the clinical team to deliver incredible respiratory care.  This role is likely to have the first contact with the patients,  so we are looking for a friendly and compassionate person who works well under pressure. The team administrators are pivotal to the day-to-day delivery of the service and reporting commitments.

The successful candidate will play an integral part in improving the standard of care for respiratory patients and will have the opportunity to work within a variety of settings. The award-winning team is based at Farnham Community Hospital, but we also see patients in hospitals, clinics, and in their own homes. Our focus is to support people to manage their condition within the most appropriate setting. No two days are the same.

The role is predominantly Monday to Friday with the hours being 9 to 5 but flexibility can be considered if the service requirements are met.

Main duties of the job

To provide full clerical support to various key functions within the respiratory team. The administrator will provide high level administrative support and general office duties for the Respiratory Teams. The post will involve patient contact via the telephone, often being the first point of contact with the service.

This role includes completing all administrative, information and organisational duties to ensure the smooth running of the team. Managing and reporting data to ensure targets are met. The administrator will work as part of a proficient team in the delivery of a high quality, timely and effective service.  Duties include:

• Taking telephone enquiries
• First point of contact for patients and other healthcare professionals
• Appointment bookings
• Managing schedules
• Liaising with patients through correspondence
• Support other members of the team with administrative tasks

Detailed job description and main responsibilities

For a full list of responsibilities and tasks associated with this role, please refer to the job description/person specification attached to this vacancy.