Administration Assistant

Job overview

An opportunity has arisen for a full-time Band 2 Administration Assistant to work within our Mental Health Crisis Team based at Miranda House in Hull.

You will be expected to be flexible and work in a fast paced and highly demanding environment within the main office as well as providing cover to a busy reception area.

The administration team provides 24 hour, 7 day a week cover which is worked on a rota basis incorporating enhanced pay for unsocial hours.  This provides a refreshing work life balance.

Main duties of the job

This role involves liaising with health care professionals from the Trust and outside agencies, also dealing with queries from patients requiring a service.

Excellent interpersonal skills and being able to work on own initiative are both essential.

The successful candidate will have good keyboard skills enabling them to assist in creating, developing and maintaining new processes and procedures.  This includes regular data inputting using patient systems  (Lorenzo) in accordance with the Trust standards. Along with all other Microsoft Packages.

Applicants will have RSA III and OCRIII/ECDL or equivalent NVQ Qualification, a good standard of Maths and English and have previous experience of carrying out general administrative procedures in an office environment. Experience of using software packages including Microsoft Word/Outlook and Excel are beneficial.  Experience with the Trust Patient Information Systems (Lorenzo) would be advantageous.

Detailed job description and main responsibilities

For further details with regard to this vacancy opportunity, please see the attached Job Description and Person Specification.