Admin Officers

Job overview

An exciting opportunity has arisen for two permanent part time posts within the Integrated Community Care Directorate.

The post holders will provide a confidential and comprehensive administration service to support the Integrated Care Teams of Nurses, presenting a professional image at all times. You will also provide efficient and effective administrative services within the Integrated Care Teams at Community Care group bases.

You will assist in the smooth operation of all general office functions to ensure an efficient and good quality service to patients and contribute to the achievement of efficient service delivery.

This post will provide admin support for District Nurses based within  Sheffield.  One post is based at Sandygate, S10 working 22.5 hrs per week and the other is based at Lightwood Lane, S8, working 30 hrs per week.

Main duties of the job

To provide a high quality, timely, efficient and flexible confidential administration service to the ICT Service across numerous bases as required by workload demands and agreed priorities.

Provide an interface between patients and healthcare professionals.

Using Trust electronic systems to plan and coordinate patient visits and staff rotas, arranging cover where necessary.

Receive, process and allocate referrals for the ICT Service, triaging urgent referrals and discerning different types of referrals (e.g. Falls pathway), sending the remainder to be triaged and graded as appropriate by the clinical teams within the stipulated waiting times.

To process onward referrals to other Community Services, Voluntary Sector and Social Services, ensuring a high level of customer care.

Detailed job description and main responsibilities

Please view the attached Job Description and Person Specification documents for full details regarding this post.

When completing your application please ensure that you clearly demonstrate how you meet the role criteria.