0-19 HCP & Children in Care Service Lead

Job overview

We are looking to appoint a Service Lead in Children's Services to take forward the operational leadership of the Cambridgeshire & Peterborough Healthy Child Programme and the Cambridgeshire Children in Care Team.

This will be an exciting, fulfilling and challenging role.  We are looking for someone with existing Children's senior experience of leading Health Visiting, School Nursing & Family Nurse partnership services as this opportunity is for an interim period of 11 months.

The role will be critical to improving and maintaining performance, enhancing patient experience, improving clinical outcomes, and sustaining safe, efficient, and affordable services.

We are looking for a candidate with:

1. A proven track record at senior Children's operational management level

2. The skills to negotiate and influence, embracing partnerships across Cambridgeshire and Peterborough geographical system

3. The ability to engage effectively with partners, stakeholders, and the people we serve

4. A track record of delivering against targets and performance management

Secondment / Fixed Term Contract for 12 months

Please note that should we receive a high number of applications, we reserve the right to close the advert earlier than advertised

Main duties of the job

The Healthy Child Programme (HCP) & Children in Care (CiC) Lead’s role is to:

Lead the 0-19 Healthy Child Programme (HCP) across Cambridgeshire & Peterborough and the Cambridgeshire Children in Care (CiC) team ensuring that high quality care is delivered to local residents

To lead the 0-19 HCP as one service jointly across both community NHS organisations - Cambridgeshire Community Services NHS Trust (CCS) and Cambridgeshire & Peterborough NHS Foundation Trust (CPFT)

Deliver on expectations within the HCP contracts for the service, including making sure that all Key Performance Indicators are met, and related income is earned

Support and provide transformational leadership across the Healthy Child Programme & Children in care team, acting as an agent for change and pioneering the changes that need to happen in order to improve service delivery and outcomes for children and young people. This will involve working across Cambridgeshire and Peterborough

Deliver against all of the key local and national targets and be accountable for achieving high quality care and delivering against the budget targets for the service through excellent management and leadership

The role entails being the local external face of the HCP & CiC across Cambridgeshire and Peterborough.  The post holder will develop and maintain excellent relationships with all stakeholders

Detailed job description and main responsibilities

Main Duties and Responsibilities

• Ensure the Healthy Child Programme (HCP) in Cambridgeshire & Peterborough and the Cambridgeshire Children in Care (CiC) team delivers high quality, safe and effective services.
• Ensure that the HCP continues to develop and innovate with a focus on meeting children and young peoples’ needs and improved outcomes This should be achieved through effective leadership.
• Support the development of an integrated 0-19 Healthy Child Programme across Cambridgeshire & Peterborough   and take a leadership role for development of areas of work.
• Support the development of the Children and Young People’s annual plan ensuring it contributes to the delivery of objectives and meets all of the local and national targets.
• Ensure robust financial governance and the achievement of financial targets and be responsible for the overall financial performance of the HCP in Cambridgeshire & Peterborough and the CiC team in Cambridgeshire.
• Provide effective leadership for the HCP and CiC teams, ensuring all staff are supported to undertake their roles and responsibilities, demonstrate an understanding of the whole service and support staff to be curious and excited by its possibilities.
• Develop and sustain excellent working relationships with key partners, individuals, and stakeholder groups across the geography. The post holder will promote the Trusts and its services to organisations and agencies.
• Promote the involvement of children, young people and their parents//carers in service development and delivery.

Communication

• Establish effective communication within the service and ensure all staff are effectively engaged in shaping and influencing the future strategy of the services.
• Ensure systems are in place to inform staff of Trust and local and national issues pertinent to their work.
• Ensure effective mechanisms are in place to share good practice.
• Communicate complex and sensitive information effectively with children, young people, families, and carers.
• Develop excellent communication with internal and external stakeholders.
• Provide reports and presentations to a variety of settings, both internal and external to the Trust.
• Key relationships to include: •    Internal: Executive Team; Service Director & Assistant Service Director; Corporate leads/teams; all staff working in the Children and Young People’s Services across both CCS & CPFT Trust’s•    External: County Councils, including Public Health, Local Safeguarding Children’s Board; Regulatory bodies; Voluntary sector groups; Educational providers; Other NHS Trusts and private / public sector bodies involved in Children and Young People’s Services across Cambridgeshire

Budgetary Responsibility

• Provide budget holder responsibility for the Healthy Child Programme in Cambridgeshire & Peterborough and the Cambridgeshire Children in Care team and fully support the overall delivery of financial targets ensuring effective systems are in place to support this.
• Support and fully participate in the annual budget preparation and planning processes and agree an effective budget for the service and be fully engaged in all financial systems and processes across the service.
• Support effective operational financial management within the service.
• Fully support any cost improvement programmes are developed and delivered, ensuring that staff are engaged in continually developing more cost effective and innovative approaches to delivering services.

People Management

• Responsible for day-to-day management of team, including grievance, disciplinary, appraisal, appointing panel member at recruitment, reviewing work performance and progress, work allocation and checking.
• Development of staff, including robust succession planning across the whole service
• Support the development of a robust skill mix staff team who are able to deliver the HCP & CiC teams, linking roles and responsibilities in line with future potential and possible service development.
• Maintaining own professional development and requirement to take part in appraisal and KSF process

Research & Development Activity

Undertake regular R&D activity, audit, and benchmarking.

Clinical and Practice Governance

• Observe and maintain strict confidentiality with regards to any patient/family/staff/records and information in line with the requirements of the Data Protection Act.
• Any data that is taken/shared as part of a phone call or transported or transferred electronically must be undertaken with regard to the Trust Information Governance and Information Security policies.
• The post holder must adhere to the Trust risk assessment and risk management processes.
• The post holder must adhere to infection control policies and procedures.
• Undertake mandatory training and any other training relevant to the role as required by Cambridgeshire Community Services NHS Trust.
• The post holder must participate in clinical and safeguarding audits as required.
• Provide patients and their families /carers with information on standards they should expect from the team.
• The post holder is required to participate in relevant emergency preparedness process for their team.
• Promote a culture where clinical governance, safeguarding and risk management are embedded and ensure that service user safety is at the centre of the services planning, analysis, and delivery.
• Ensure the delivery of the Trust’s integrated clinical and corporate governance objectives within the HCP & CiC and actively participate in the Clinical Operational Board for Children and Young People’s services.
• Ensure compliance with all CQC requirements including self-assessments and other regulatory requirements.
• Respond effectively to safeguarding concerns raised by the local safeguarding partnership board and ensure that services respond accordingly to meet the needs of children, young people and their families.
• Seek feedback from service users and their families and involve them in any service improvements or developments that impact on them.
• Establish effective co-production opportunities with service users, families and other stakeholders to help develop and inform changes in service provision.
• Ensure that complaints are thoroughly investigated, that the required timescales are met, and that learning is disseminated.