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Service Delivery Manager

Barts Health NHS Trust

Location
Salary
£44,806 - £53,134 per annum inc
Profession
Manager and corporate
Grade
Band 6
Deadline
05 Jan 2025
Contract Type
12 months (Although this position is a 12 months fixed-term contract, the actual contract duration will be adjusted to account for the time taken to advertise the post, complete the hiring process, and finalise pre-employment checks. This means the contract will begin when the candidate starts the role and may be slightly shorter than 12 months.)
Posted Date
20 Dec 2024

Job overview

We are looking for a highly motivated individual to join the Imaging Department at the Royal London Hospital (RLH) as a Service Delivery Manager.

The post holder will play a key role in actively managing the administrative processes of patient pathways and the associated administrative staff for the Diagnostic Imaging Department at The Royal London Hospital. The purpose of this role is to ensure a smooth and efficient service for patients throughout their journey.  Also to provide an effective administration service to the wider Imaging team.

The post holder will be responsible for ensuring that services are efficiently and effectively run at The Royal London Hospital site. This will be achieved through excellent human resources, financial and performance management and leadership of change management to achieve improvements in processes and patient outcomes.

The post holder will take the lead on specific modernisation projects and will also be operationally responsible for the bookings, waiting list, reception, validation and scheduling teams within the Diagnostic Imaging Department at The Royal London Hospital.

Main duties of the job

The post holder will play a key role in actively managing the administrative processes of patient pathways and the associated administrative staff for the Diagnostic Imaging Department at The Royal London Hospital. The purpose of this role is to ensure a smooth and efficient service for patients throughout their journey.  Also to provide an effective administration service to the wider Imaging team.

The post holder will be responsible for ensuring that services are efficiently and effectively run at The Royal London Hospital site. This will be achieved through excellent human resources, financial and performance management and leadership of change management to achieve improvements in processes and patient outcomes.

The post holder will take the lead on specific modernisation projects and will also be operationally responsible for the bookings, waiting list, reception, validation and scheduling teams within the Diagnostic Imaging Department at The Royal London Hospital.

Detailed job description and main responsibilities

The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s below.

We are dedicated to being an outstanding place to work and will work with you to get the best experience. We know flexible working is not a one size fits all and will mean something different to everyone. We are inclusive, so if you are interested in flexible working, please speak to the recruiting manager.