Mortuary & Bereavement Assistant

Job overview

We are recruiting for a Mortuary & Bereavement Assistant who share our vision to be trusted to provide consistently outstanding care and exemplary service to our patients.

To provide support to the Mortuary Service for the needs of the East & North Herts NHS Trust Hospitals, HM Coroner and the community. To have responsibilities and active involvement with the day-to-day office administration and record keeping.

The admission and discharge of the deceased patients from the mortuary in accordance with departmental Standard Operational Procedures.

The preparation of deceased patients for viewings under the guidance of qualified APT Mortuary staff.

At the heart of everything we do are our core values: Include, Respect, and Improve. We encourage you to embrace these values throughout the recruitment process and in your role with us.

Main duties of the job

Oversee the admission and discharge of the deceased patients to and from the mortuary.

Keep and maintain accurate computer and document records of the deceased patients’ details including name and address, valuables, clothing and property found on or with the deceased patient.

Utilise Information Technology skills for database entry and to access Eden and Q Pulse Systems when required. Training will be provided for the use of these systems.

Assist with carrying out departmental audits to maintain quality systems

Provide information daily for Funeral Companies as required.

To liaise and maintain good working relationships with the Bereavement Office, Coroner’s Office, Police, Scenes of Crime Officers, Undertakers, Nursing Staff, Radiology Dept, Chaplaincy, relatives and any other department or persons met in the course of duty

Detailed job description and main responsibilities

Please see the attached Job Description and Person Specification applicant pack for further detailed information regarding this role.