General Manager - Surgical Services

Job overview

The General Manager is responsible, with Clinical Leads & Head of Nursing for the effective strategic and operational leadership and management of the surgical services within the Division, ensuring the delivery of high-quality patient services within the resources available. The post reports to the Divisional Operations Director and has a key role in providing business development support to the division. Service Managers for each designated area report to the General Manager. The General Manager will be responsible for providing professional and peer development support for operational managers across the whole Division, including those outside their line management remit.

The General manager working in partnership with other members of the Divisional Management Team, will promote effective governance and ensure that the highest standard of clinical care is delivered. They will be responsible for ensuring all clinical and non-clinical performance indicators, targets and objectives are met in line with national and local standards.

The post-holder will deputise as appropriate for the Divisional Operations Director.

The General Manager’s main remit will lie within the surgical Services part of the division. Services to be directly line managed are:

• Theatres & Anaesthetics
• Trauma & orthopaedics
• General Surgery – including Colorectal, EGS, Breasts, HANS & Bariatrics
• Urology, ENT, OMFS

Main duties of the job

Strategic Responsibility

Be a key member of the Divisional leadership team, working with clinical and managerial colleagues to manage the design and delivery of clinical and non-clinical services within the Division.

Contribute to the development of the strategic direction for surgical services in line with the Division and Trust’s overall strategy and improvement programme, ensuring that all strategic plans are incorporated into service plans and objectives for all staff.

Develop a culture within which all staff are delivering high quality patient-centred clinical services.

Develop effective processes for monitoring and managing the activity and performance of surgical services as well as core standards of care, identifying when performance falls below set standards and taking corrective action, ensuring that all national and Trust performance targets are achieved.

• Chair and manage the monthly Performance Meetings for surgical Access ensuring the processes are robust and consistent across all service areas and recovery plans and corrective actions are in place where required.

Analyse and interpret a range of options in highly complex situations, making judgements and deciding upon corrective action to ensure performance targets are achieved.

Detailed job description and main responsibilities

The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. For both documents please view the attachment/s on this page.

The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed.